Call-a-Ride



Metro Call-A-Ride provides curb-to-curb van service in St. Louis City and County with advance reservations. For specific boundaries, please consult the map. Service in the North, West, and South County area is available Monday-Sunday and is open to the general public. Service in the City Call-A-Ride Plus area is available Monday-Sunday and is restricted to persons with disabilities who have registered to use the service. Service in the County Call-A-Ride Plus area is restricted Monday-Friday to persons with disabilities who have registered to use the service but is open to the general public on Saturday and Sunday. Service in the Far West County area is available Saturday and Sunday and is open to the general public.

Reservations

You can call the day before or up to seven days in advance to reserve your ride. Reservation phone lines are answered Monday-Sunday from 7:30 AM to 4:30 PM. Consult the map for your area's reservation number.
Cancellations

If you need to cancel or inquire on a trip, call the Customer Assistance & Cancellation line at 314-289-5230. Repeated cancellations or no-shows may result in a suspension of your riding privileges. The Customer Assistance & Cancellation line is open Monday through Friday from 3:00 A.M. to 1:30 A.M., and on weekends from 4:00 A.M. to 1:30 A.M.

Call-A-Ride Plus Eligibility

You must be registered and have a Call-A-Ride Plus ID Card to use the Call-A-Ride Plus Service which is for persons with disabilities. To order an application for a Call-A-Ride Plus ID, please call 314-982-1510 (TDD 314-982-1509)

Further information can be found in the attached .pdf.

AttachmentSize
CallARide-Brochure.pdf449 KB
CallARide-Tips.pdf227.35 KB